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• We recognise that healthcare is a necessity, not a luxury. We therefore provide a service that is; fairly priced, upfront about costs, with a simple pricing structure, works with insurance providers, private healthcare schemes and never promotes unnecessary products or ongoing treatment. We are also happy to offer one-off advice sessions where necessary. ​

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• We aim to empower patients with the knowledge and understanding they need to make informed, autonomous decisions about their care.​

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• We provide both hands on and hands off therapy to suit the patient, but always alongside self-management strategies. 

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• Our treatments and approaches are informed by the best available evidence. 

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• As a physiotherapy practice that has been in Pontyclun for over half a century, we are proud to be an established part of the community and as such, we are conscientious about those we serve. We seek to gain the trust of our patients and to develop long-term relationships.

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• Our focus is on providing compassionate care, through listening, understanding the patient's concerns and expectations, and recognising the individual needs and circumstances of each person.

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• We aim to provide support, mentally, emotionally and physically, to assist our clients in achieving their desired goals.  

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• We work with other healthcare professionals and advocates to achieve the best outcomes, always referring to others when they are better placed to assist our patients.

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